So, solution for scanning from your computer is easy as pie. Well, it was looking for the correct driver for your M477fdw - THAT IS WHAT IT WAS DOING. While you are running the installation of the entire software package, which normally takes forever and a day, it will reach 99% and then die with an error message that it took too long.
Refer this article to troubleshoot cannot Scan from Document Feeder.(MAC).ĭownload the driver named "PCL-6" from the HP support site and get it ready to be installed. On the right side, you will be able to pick the scan destination, file type and other settings. Then click "Show Details" along the bottom. When you open Image Capture, click the triangle next to "Devices" or "Shared" on the left side. Next, remove and re-install the printer in System Preferences, Print & Fax. (At this point, if you continue, any HP printers you have installed will need to be reinstalled) There will be a pop-up that asks if you are sure you want to uninstall ALL hp software. Hold the Ctrl, Opt and Cmd keys and click on Uninstall Go to Applications/Hewlett Packard/ click on HP Uninstaller I understand that you are unable to scan from your printer. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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